Refund policy
How refunds work
Once we receive and inspect the returned product, your refund is issued as a Gift Card (Store Credit) — no waiting on bank timelines. You can use it on your next order, valid for 180 days.
Refunds are processed only after we've received and verified the original item. Cash or card refunds are not available.
Size exchange
| Request window | Within 3 days of delivery |
| 1st exchange fee |
₹49
|
| 1st exchange fee | ₹250 |
| 1st exchange fee | ₹250 |
| 10–12 working days | 10–12 working days |
Processing is temporarily extended until 25 March 2026. Standard timelines resume after that.
Returns (apparel only)
| Request window | Within 3 days of delivery |
| Reverse shipping deducted |
₹129
|
| Refund issued as | Store Credit (Gift Card) |
| Store Credit (Gift Card) | 180 days |
Sale orders & discount codes
| Return eligible? | No returns |
| Size exchange? |
Allowed (subject to stock)
|
| Refund issued as | Store Credit (Gift Card) |
| Store Credit (Gift Card) | 180 days |
Order cancellations
Orders cannot be cancelled once confirmed. Please review your cart carefully before placing an order.
Questions? We're here to help.