Bartus

Shipping Policy

We deliver quickly, safely, and smoothly — here's everything you need to know.

Order processing time

Orders are processed within 1–2 working days after confirmation. Our team always strives to dispatch on time.

Processing may extend due to

High order volumesFestival rushGovernment holidaysCourier delays

Shipping options

Standard shipping (Pan India)

Shipping fee₹49

Delivery time3–7 working days

Reliable and economical option for regular deliveries across India.

Express shipping (Pan India)

Shipping fee₹249

Delivery time1–4 working days

Queries: wear.bartus.in@gmail.com
Mon–Sat | 11:00 AM – 5:00 PM

Rush shipping (Delhi NCR only)

Shipping fee₹350

Delivery windowPriority / Same-day

Order cutoff timeBefore 5:30 PM

AvailabilityMon–Sat only

Service confirmation depends on location and stock availability. Not available on Sundays.
Queries: wear.bartus.in@gmail.com | Mon–Sat, 11 AM – 5 PM

Try & Buy (selected Delhi pin codes)

Service fee₹350

Delivery time60–180 minutes

Max products per request4 items

Max per order (incl. sizes)6 items

Try time at doorstep15 minutes

How it works

1Our team delivers selected products to your doorstep.

2You get 15 minutes to try them.

3Keep what you like, return the rest instantly.

Requires confirmation from Customer Care Team. Availability depends on stock and location verification.

Cash on Delivery (COD)

COD handling charge₹100 extra

Prepaid discount (orders above ₹1500)5% OFF

Choose Prepaid to save ₹100 on COD charges. Prepaid orders are processed faster and face fewer courier delays.

Delivery attempts & RTO policy

Delivery attempts3 attempts

Reshipment fee (customer fault)₹200

Reshipment fee (courier fault)No charge

RTO triggered by

Order not accepted

Customer unavailable

Incorrect address

Refused at doorstep

If RTO is caused by courier partner issues, the brand reship the order at no additional charge.

Possible delays

Festival rushGovernment holidaysSevere weather conditionsUnexpected courier disruptions

We always coordinate with our courier partners to minimise delays and keep you updated.

Important notes

Need help? Our team is here for you.

wear.bartus.in@gmail.com

Mon–Sat | 11:00 AM – 5:00 PM

Thank you for choosing Bartus — we're committed to making your experience smooth and premium.